Return & Refund Policy
Return & Refund Policy
Thank you for shopping with littletikes. Your satisfaction is very important to us.
Returns
We accept returns within 30 calendar days from the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging.
Non-Returnable Items
The following products cannot be returned:
- Gift cards
- Personalized or custom-made items
- Final sale or clearance products
Return Process
If you wish to return an item, please contact our customer service at drdadefreesefp664@gmail.com within the 30-day return window.
Customers are responsible for the cost of return shipping, except in cases where the item is defective, damaged during shipping, or an incorrect product was sent. For new orders, shipping fees are calculated and displayed at checkout.
Once we receive your returned item, please allow 1-2 business days for processing and inspection.
Refunds
After we inspect and approve the returned product, we will notify you of the refund status. Approved refunds will be issued to the original payment method within 5-7 business days. Actual refund time may vary depending on your payment provider.
Order Cancellations
Orders can be canceled within 12 hours of placement. Please contact us immediately at drdadefreesefp664@gmail.com if you wish to cancel your order.
Shipping Times
Shipping usually takes between 5-10 business days after order processing.
Contact Us
If you have any questions about our return and refund policy, please reach out to us at drdadefreesefp664@gmail.com.